Rautakesko

Rautakesko is engaged in the building and home improvement trade in Finland, Sweden, Norway, the Baltic countries, Russia, and Belarus. It manages and develops its retail chains K-rauta, Rautia, Byggmakker, Senukai and OMA and also B-to-B sales in its operating area. Rautakesko is responsible for the chains' concepts, marketing, sourcing and logistics services, store network, and for retailer resources in Finland. Rautakesko also acts as a retailer in Sweden, Estonia, Latvia, Lithuania, Belarus, Russia, and in Norway, where retailer entrepreneurs are also active.

The building and home improvement market

Rautakesko's building and home improvement store chains K-rauta, Rautia, Byggmakker and Senukai serve both consumer and professional customers. Consumer customers mainly comprise home builders, renovators and interior decorators. Important professional customers include construction companies, the manufacturing industry and public institutions. Rautakesko aims to be the leading service provider in the building and home improvement trade.

In terms of its chains' sales, Rautakesko is one of the five largest companies in the European building and home improvement market. The principal European competitors operating in Rautakesko's market area are Castorama (Kingfisher Group), Leroy Merlin (Groupe Adeo), OBI, DT Group (Wolseley Group), Bauhaus and Hornbach.

The total retail market of this sector in Rautakesko's operating area amounts to some €17 billion. It is estimated that the overall market change in the 2008 building and home improvement trade in Estonia and Latvia was -15%, and in Norway, Sweden, Finland and Lithuania between -5% and 0%. The increase in the Russian market is estimated at over 15%. The main reason for the decrease in demand has been the decline in construction. Falling prices of wood materials and basic construction supplies in particular have also contributed negatively. Retail sales of Rautakesko's chains totalled €3,616.1 million (incl. VAT) in 2008.

Finland

The Finnish retail market in the building and home improvement sector totals some €4.0 billion (Finnish Hardware Association, DIY) and declined by 0.9% in 2008 (Finnish Hardware Association, DIY). The K-Group's market share in this sector was some 36% (own estimate).

In Finland, Rautakesko operates the K-rauta and Rautia retail chains and Rautakesko B-to-B Service which serves construction companies, the manufacturing industry and other nationwide and regional professional customers.

The K-rauta chain consists of 42 stores, with some 66% of sales going to consumers. The Rautia chain consists of 102 stores. The emphasis in the sales structure of Rautia is more on basic building products. Sales to consumers account for about 64% of total sales. All Finnish K-rauta and Rautia stores are run by retailer entrepreneurs. 47 of Rautia stores operate as combined Rautia-K-maatalous stores, which are also engaged in the agricultural trade.

The combined sales of the K-rauta and Rautia chains, Rautakesko B-to-B Service and K-customer contract stores in Finland were €1,225.4 million (incl. VAT). The principal competitors in Finland are Starkki, S Group and Bauhaus.

Sweden

The Swedish building and home improvement market totals some €4.0 billion (SCB, HUI), down by 5% in 2008 (HUI).

At the end of 2008, Rautakesko had 19 K-rauta stores of its own and one retailer-owned store in Sweden. Retail sales of K-rauta stores in Sweden totalled €233.5 million (incl. VAT). Rautakesko's market share is about 4.5% (own estimate).

Private customers account for around 85% of K-rauta clientele. Principal competitors are Bauhaus, Byggmax, DT Group (Beijer, Silvan and Cheapy), and local speciality stores.

Norway

The Norwegian building and home improvement market totals some €5.2 billion (TBF), down by 0.1% in 2008 (TBF).

In Norway, Rautakesko owns Byggmakker Norge AS, which manages the Byggmakker chain of 120 building and home improvement stores, 18 of which are owned by Byggmakker. Other stores within the chain are owned by retailer entrepreneurs who have chain agreements with Byggmakker. Retail sales of the chain's stores totalled €1,117.9 million (incl. VAT) in 2008. Rautakesko's market share in Norway is about 18% (own estimate). More than half of all sales are to professional customers. Rautakesko's competitors are Monter/Optimera (Saint Gobain), Maxbo and Coop.

Estonia

Own brands strengthenedThe Estonian building and home improvement market totals some €0.38 billion (own estimate) and in 2008 the market decreased by 15% (own estimate). Rautakesko has eight K-rauta stores and a nationwide network of wholesale outlets in Estonia. Retail sales of K-rauta stores totalled €96.0 million (incl. VAT) in 2008. Professional customers account for some 63% of all customers. Rautakesko's market share in Estonia is about 20% (own estimate). Rautakesko's competitors are Ehitus ABC (Saint Gobain), Bauhof and Espak.

Latvia

The Latvian building and home improvement market totals approximately €0.5 billion (CSB), a decrease of 15% in 2008 (CSB). Rautakesko has eight K-rauta stores of its own and two K-rauta partner stores in Latvia. Retail sales of K-rauta stores totalled €86.8 million (incl. VAT) in 2008. Professional customers account for some 43% of all customers. It is estimated that Rautakesko's market share in Latvia is 16% (own estimate). Rautakesko's competitors are Depo DIY, Tapeks/Aile and Kursi.

Lithuania

The Lithuanian building and home improvement market totals some €0.6 billion (own estimate) and it was at the same level as in the previous year (own estimate). In Lithuania, Rautakesko has the majority shareholding in UAB Senuku Prekybos centras, which is the market leader in Lithuania with a share of about 25%. The Senukai chain consists of 15 stores of its own and 76 partnershop stores. Senukai's retail sales totalled €532.5 million (incl. VAT) in 2008. Professional customers account for some 42% of all clientele. Senukai sells to both consumers and business customers. Senukai's competitors include local building supplies outlets and speciality stores.

Russia

The building and home improvement market in the St. Petersburg area totals some €1.0 billion (own estimate), an increase of 15–20% in 2008 (Ros Business Consulting and own estimate).

There are nine K-rauta stores in St. Petersburg and their retail sales totalled €239.8 million (incl. VAT) in 2008. Professional customers account for some 36% of all clientele. Rautakesko's market share in the St. Petersburg area is about 15% (own estimate). Rautakesko's competitors are Maxidom, Metrica, OBI, Castorama and Leroy Merlin.

Belarus

The building and home improvement market in Belarus totals some €1.3 billion (own estimate). OMA, the company acquired by Senukai in Belarus in July 2007, has three stores. The market share of OMA is about 5% of the total market (own estimate) and its retail sales amounted to €84.3 million (incl. VAT) in 2008.

Strong chain concepts

Rautakesko's operations are based on strong chain concepts, efficient sourcing, and the best practices, which are duplicated internationally. Rautakesko operates in the background of the chains, combining their category management, purchasing, logistics, information system control and network improvements. The synergy benefits and economies of scale achieved enable the company to offer products and services to customers at competitive prices.

K-rauta is Rautakesko's international concept. K-rauta operates in Finland, Sweden, Estonia, Latvia and St. Petersburg, Russia. The renewed K-rauta concept focuses on wide selections, total solutions planned to make customers' life easier and a good price-quality ratio. The widening of the traditional building and home improvement concept has also expanded the clientele: about one third of all customers are women. The concept has succeeded in combining the service, selections and business models for consumers, builders and professional customers. Overall, the K-rauta chain's competitive advantages include larger indoor and outdoor stores than those of its competitors.

Rautia is the largest building and home improvement store chain in Finland. Its selections are targeted at builders, renovators and building professionals in particular. Key competitive advantages include comprehensive customer service, knowledge of the local market and the cooperation network. Many Rautia stores also complement their range with agricultural items.

Byggmakker is the largest building and home improvement store chain in Norway. The chain's principal business model is retailer entrepreneurship. Special strengths include sales of building supplies and knowledge of professional customers. The Norwegian concept has undergone a reform and 25–30 Byggmakker stores are annually refurbished to comply with the new concept. The first large full-service Byggmakker outlet of the new type was opened in 2008.

The Senukai chain is the market leader in Lithuania. The chain also incorporates the Mega Store concept, which offers customers just about every product related to building and living at its stores of over 20,000 m2.

Rautakesko B-to-B Service operates in Finland. Its customers include nationwide construction companies, the manufacturing industry and other professional customers. Rautakesko B-to-B Service's strengths include close cooperation with the network of Finnish K-rauta and Rautia stores through which a significant part of deliveries are made.

Year 2008

Rautakesko's net sales totalled €2,518 million, representing a decrease of 0.8%. Net sales in Finland amounted to €882 million, down by 3.0%. The net sales of subsidiaries in other countries totalled €1,636 million; the increase was 0.5%. Foreign subsidiaries accounted for 65% of Rautakesko's net sales. Rautakesko's operating profit excluding non-recurring items was €53.3 million, down by €62.6 million. Rautakesko's investments totalled €121 million, with investments outside Finland accounting for 80.1%.

Strong reforms in the store network continued in 2008. In Finland, eight new stores were opened, of which two were replacement investments. In other countries, a total of 13 new stores were opened, of which one was a replacement investment. In Finland, new K-rauta stores opened in Raisio and Lohja, a new Rautia store in Ivalo and Rautia-K-maatalous stores in Huittinen, Sodankylä and Kajaani.

In Sweden, new K-rauta stores were opened in Stockholm and Göteborg, in Estonia in Võru, Rakvere and Kuressaare, in Latvia in Rezekne, and in Lithuania in Klaipeda. In Russia, a new store was opened along the Peterhof Highway, in the Krasnoselskiy district and in Norway Byggmakker opened a new type large full-service store in Trondheim. In 2008, Rautakesko actively sought synergy benefits in order to develop and improve the efficiency of its international operations. In October 2008, Rautakesko signed a partnership agreement with tooMax-x Handels GmbH, a DIY purchasing alliance. Thanks to the expanding international purchasing cooperation, Rautakesko is able to provide an increasingly comprehensive and competitively priced selection of products for the customers of its store chains. Rautakesko's partnership in tooMax-x made it the third largest European sourcing channel for home building and interior decoration items.

Building the international logistics network is part of Rautakesko's strategic development. Itella Logistics was chosen as Rautakesko's international logistics partner. The cooperation agreement signed in November first extends the operation to Norway and Sweden, and subsequently to other Rautakesko's operating countries in the Baltic countries and Russia.

Best Practice Retail Solution (BPRS) is Rautakesko's business harmonisation project, which aims at introducing uniform business models and retail store information systems in the company's various operating countries by the end of 2011.

The Rautia store concept was renewed in 2008. The aim is to renovate the current store network to comply with the new concept within the next five years. A new kind of business model for professional customers was piloted with the help of Rautakesko's Cello. The online service will improve the purchasing efficiency and speed of construction companies and widen the choice available to customers. Cooperation targets with VVO were set in 2008 and enhancement of electronic operations in the B-to-B business will continue in 2009.

In September 2008, K-rauta and Finndomo Oy signed an agreement on starting the sale of Finndomo's one-family houses at K-rauta stores in Russia. The first point of sales was opened in K-rauta Rustaveli in St. Petersburg. Finndomo built twelve one-family houses on Russia's first housing fair area in St. Petersburg.

Responsibility

Choice for tomorrowIn 2008, Rautakesko focused strongly on the implementation of the K-environmental store system and made a decision to incorporate the system into all chains' business concept during the year 2009.

Rautakesko and its chains promote energy-efficient and healthy living. Rautia published a guidebook supporting these targets to help builders and renovators of one-family houses or holiday homes.

Rautakesko has been cooperating with the Pulmonary Association Heli since 2005. The K-rauta and Rautia chains have supported the renovation of mouldaffected one-family houses by providing the required supplies for interior decoration, sanitary areas and ventilation free of charge. During the years 2009 and 2010 cooperation will focus on drawing up renovation guidelines and training sales people of the K-Group's building and home improvement stores.

Fredrik Flygare, K-rauta AB's HR Manager, was voted the Swedish HR Manager of the Year. The recognition was given by Market magazine, Svensk Handel (the Swedish Trade Federation), which is the trading sector interest group, and Retail Knowledge.

Objectives

Rautakesko continues to strengthen the present store network. In 2009, three new stores will be opened in the Moscow area. Two new stores will open in Sweden, and one in Estonia, Latvia and Lithuania each. Three new K-rauta stores and one Rautia-K-maatalous store will be opened in Finland.

Cooperation with tooMax-x will increase Rautakesko's purchasing efficiency. By the end of 2010, most of the company's purchases from the Far East will take place through this partnership.

In line with the cooperation agreement made with Itella Logistics, Rautakesko's international logistics network will first expand to Norway and Sweden, and after that to other Rautakesko's operating countries in the Baltics and Russia. During 2009, the Best Practice Retail Solution, Rautakesko's most important project that aims to a uniform business model, will proceed to cover besides Norway also Russia, Sweden, Estonia and Latvia.

Customer purchasing behaviour and consumption habits are becoming more and more versatile. Besides traditional shopping in physical stores, the use of the Internet as a channel providing information and shopping sites will be emphasised. New international service providers enter the market and new business models arise. The importance of energy efficiency, environmental values and responsibility in consumers' decision-making will increase.

Interior decoration, renovation and building repair will gain more importance. Growing product groups include above all interior decoration, yard and garden supplies. Demand for various services, such as design, transport and assembly, is expected to increase further.

The new K-rauta store concept focuses on interior decoration and gardening. Product groups and categories are presented in a centralised display area close to desks providing service and design assistance. More comprehensive product information and signage facilitate and increase the efficiency of self-service. Online services support the customers looking for information and making decisions in their planning and purchasing process.